*Punch*

Today is just one of those days I want to skip around and punch people.

I realize you are stressed about taxes being due, but if it was such a huge deal it seems like you would be calling me a day or two before your appointment with your accountant, not an HOUR before.  I mean, it's not like I'm working today.  I'm just sitting here waiting for any client to call with something for me to do.  *punch*

Caller ID

I am a secret ninja.  Ok.  That was a lie.  I just like to think that in my head when I can see who is calling  on my work caller id.  So imagine my disappointment when one of those "out of area" or "Salem" people call.  That means I have to use my brain and try to associate a phone number (if there is one) with a client.  That takes a lot of brain power.  So what really amuses me is those people who call, but won't leave a voice message if no one picks up.  Instead, they will call every five minutes until someone answers.  And what happens when I answer?  I put you through to the bosses voicemail.  I don't see how my involvement in the process was necessary but ok.

My Job-Funnies

For those of you that don't know, I work in a law office.  This job has allowed me to see a side of people that not everyone gets to see.  When people call, or come into the office they have (or think they have) been seriously wronged and are coming to us for justice.  I think we have been lucky with our clients so far, we have a pretty good group and I enjoy working with just about all of them.  However, we do get some pretty wackadoo calls and I have learned SOOO much about people.  Thought I'd share some of my giggles and frustrations along the way.  No names or specifics are being given to protect the crazy (someone needs to look out for them).

Warlock?  Really?
A woman called upset because someone she looked up to had betrayed her and caused her to make some poor choices.  In her next breath she told me she shouldn't have been surprised because this person is really a warlock and can't be trusted.  I had to bit my tongue.  I had to take it all down and give my boss the potential client memo without laughing.

Keep in mind, I am a World of Warcraft (addictive computer game) junkie and one of the classes/characters you an play in the game is a warlock so I was thinking about that as the potential was talking to me.

You Think This Will Make Me Want To Help You?
I wouldn't do these things to your attorney.

You saw my post about insisting on scheduling an appointment, making said appointment and then client no-showing?  Well, the follow up to that... don't show up the next day and expect to see the attorney.  My boss is kind so he met with him anyway.  Saying you stay in a house with a bunch of people and your alarm isn't working and you slept through your appointment because no one woke you is lame.  Even lamer-saying you didn't think you needed to call and let anyone at the office know what happened.  You just look like and ass now.

This just bugs me, my boss is more tolerant than I.  Just showing up.  We have a few of these types.  They just show up whenever hoping the boss is free for a few minutes (which usually is more like 20-30 minutes).  I don't see what is so hard about calling to see if the boss is available, or to let someone know you are coming in.  The exception to this?  People who drop in to drop off a payment.  People who just come in hoping for time with the attorney make me crazy.  This goes for clients-because they should know how busy their attorney is, and for potentials-who are hoping to get some free attorney time.

Service/therapy animals.  I may have already written something about this and how much I hate people who abuse the service/therapy animal boundaries.  I hate people who call to complain that their boss won't let them bring their therapy cat to work and want an attorney to tell their boss the cat has to be allowed.  The sad thing?  The cat probably does need to be allowed because those laws are sooo tricky and you can't question a person to much about why they need the animal in the first place because that is violating their rights.  Oy.  MY (my very own) opinion is if you need a therapy animal-maybe you should be seeing a doctor more regularly and not going out into the world until you can do so without animal comfort.  Having said that-I am not directing that towards people who really need an animal, like a service dog or people who have a serious medical condition and have an animal to assist them should they have a stroke or seizure.  I'm not totally heartless!

Alright, time to go to the job.  I'll add more as I remember them/come across them :)

~Emily

FYI

If you schedule an appointment with your attorney-an appointment that you requested-you should really make sure you are clear about the date and time.  Just a thought, write it down even.  Otherwise, when you no-show, no-call, and completely blow it off... the staff is going to think you are a total ass.  And the staff never forgets.  NEVER.

~the Staff

Accomplished

Last week was a long rough week.  It seriously felt, for me, like one long never ending day.  I'm sure next week is going to be more of the same.  You see, we are short staffed at the moment.   This will change next week as well.  We have been short an attorney, and a paralegal.  I've been doing my job (legal assistant) and the paralegal job.  The firm is looking for a paralegal, but no good apps have come in yet.  We did hire a new attorney.  This is good and alarming.  A new attorney means more work, but a new attorney also means I'll be doing less in the drafting of documents I am unfamiliar with.  It's been a period of change, and I'm hoping it's going to get better.  But that's not why I'm posting.

Despite being dog tired, and concerned about coming down with a cold, we managed to get some things done around the house that we've needed to do.  It's nice to feel like I got something done, and like I got some rest.  Now if only I could have one more day... the weekends go by too fast. :(

~Emily

Bucket Full of Ugh

Work has been just about the suck this week.  It's only Wednesday.  Ugh.

I'm still pissed that Will was elimiated last week on "So You Think You Can Dance," and Mark is still there.  And I'm tired of Chelsie doing her octopus on crack solos.  Ugh.

There is a reason some of my former friends are well, former friends.  If I wanted anything to do with any of them, I would have made contact with them.  Ugh.

Ugh Ugh Ugh.

~Emily